Help / Frequently Asked Questions
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folder Digital Store Help
Store Help
 folder Online Downloads
Online Downloads
folder Mobile Help and FAQ (2)
Mobile Help and FAQ
 folder Important Notices (4)
Important Notices


Most viewed
 
document Can I use my music with an iPod or an iPhone?
rating 19 Mar, 2009 Views: 8185
document Buy, redeem, download
rating 08 May, 2009 Views: 6913
document Files I've purchased have not been downloaded to my computer.
This problem could be caused by a number of different issues such as an unusual problem with the internet or with a server, or it can be due...
rating 01 Jul, 2009 Views: 6303
document How long does it take to download a file to my computer?
rating 19 Mar, 2009 Views: 5852
document How do I send a text message (also known as SMS)?
Go to your messaging menu and select “Text Messaging," “SMS,” "Messaging," or a similar selection. ...
Not rated 27 Mar, 2009 Views: 5407
Recent articles
 
document How do I find what version of a browser I have?
Most users can find this information by going to the Help (or Tools) menu in the browser toolbar and selecting "About [Name of Browser]."
Not rated 07 Apr, 2009 Views: 884
document What is DRM? OR Are my files DRM-free?
DRM stands for digital rights management, which is a method of copy protection that controls usage of media files. The majority of our offerings...
Not rated 07 Apr, 2009 Views: 1263
document What is an authorization or "hold"? OR Why do I have a pending amount on my statement?
When you purchase a song using credit or debit, a pre-authorization for a nominal amount is placed on your card in order to ensure adequate funds are...
rating 07 Apr, 2009 Views: 957
document Do I need internet on my phone to download mobile content?
Yes, you need to have the internet enabled on your device, or a data package, in order to download our ringtones.  Please contact your carrier...
Not rated 22 Dec, 2009 Views: 1346
document Are there taxes on my purchase?
The state in which our company is based does not currently tax digital media content.
Not rated 07 Apr, 2009 Views: 978


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