Customer Service

Neurotic Media provides “Tier 1” customer service support for our Hosted Site clients and many of our API clients.

We leverage our expertise to address each consumer contact on the merits of what we can research in each consumer’s record on our system, ensuring that our replies lead to the highest success rate for consumers.

Various service tiers are available, including 24/4 toll free phone lines, chat rooms, and email solutions. We can also integrate our CRM data via API to your own existing CRM systems.

If you already have a Tier 1 service in place, we can ask as a Tier 2 escalation resource.

Case Studies
  • State Farm “Now What”
  • Sony Latin Music Ticket+™
  • Hot Topic's ShockHound
  • Countdown Media
  • Loudtrax Download Store
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